Scroll down below to the terms & conditions for The Game Room of Elk Grove.
Escape Puzzle Rooms are a series of IRL (In-Real-Life) story-themed puzzle rooms, which requires players to work together by finding hidden clues and solving puzzles in order to “beat the clock”. Our high-production value rooms allow you to become completely immersed in the world of the specific room you are playing. This exciting new concept gives players the opportunity to use their intuition, teamwork skills and intelligence to accomplish a unique and challenging task.
The Puzzle Room is designed to be one of the most fun, unique ways you will ever spend 60 minutes with your friends, colleagues or partners. It is designed to be educational, spontaneous, challenging, exhilarating and so much more! You will learn a lot about yourself and the rest of your team in a very short time, but most of all you will have FUN!
When should I arrive?
The adventure will last 60 minutes, but you should arrive 15 minutes before for your briefing. Plan to stay afterwards for feedback, discussion and have some delicious Grub at our cafe’. We also have plenty of board games to play and things to pique your interest.
Do we need to be really strong or possess any special knowledge or skills to play?
Not at all! All of our puzzles are designed to require mental strength and the willingness to have fun and play with an open mind. Absolutely no physical strength or nimbleness is necessary. Our puzzles can be solved with some basic logic and teamwork using clues within the room, although knowledge of trivia may help a bit. Overall, our games are designed to use knowledge, common sense, intelligence and teamwork.
Are there any age limits?
The recommended age to participate is 10 and older. Any unaccompanied minor(s) will need to bring a waiver signed by a parent or guardian. Children 9 or younger MUST be accompanied with a parent or guardian and a paid booking.
Can a group have exclusive use of the room?
Each booking has a possibility of sharing the room with other parties. If you'd like to book an exclusive event, let us know and we can accommodate you.
What if my group is late?
It is IMPORTANT to be ON-TIME! Because our rooms are booked at specific time intervals, the one hour clock must begin as scheduled. If a member of your group is late, they may join the group once they arrive in the middle of the game, if need be.
How many players do you suggest for this game?
The room is designed to fit play groups of 4-8 people.
What can’t I bring into the room?
No cell phones, flashlights, notepads, pens, calculators, or anything that may give you an unfair advantage. No weapons or anything else that may be perceived to be a weapon or could inflict bodily harm.
Can I cancel or refund my reservation?
Once the room is booked, there are no cancellations or refunds allowed.